Privacy Policy

Trend Pilot Corp. ("TrendPilot," "we," "us," or "our") provides an analytics platform that helps marketers view and understand data from the third-party services they choose to connect. This Privacy Policy explains what personal information we collect, how we use it, and the choices you have. We are committed to handling your information responsibly and in accordance with applicable Canadian privacy law, including the Personal Information Protection and Electronic Documents Act (PIPEDA).

Information We Collect

Account information. When you create an account, we collect information such as your name, email address, and login credentials.

Connected account data. TrendPilot works by connecting to third-party platforms that you authorize — for example, analytics, advertising, social media, and e-commerce services. When you connect an account, we securely store the access tokens that allow us to retrieve data on your behalf, and we access the metrics and reporting data needed to display your dashboards and insights. We only access the data required to provide the features you use.

Usage information. We collect basic technical and usage information — such as device and browser details, IP address, and how you interact with the app — to operate, secure, and improve the service.

How We Use Your Information

We use the information we collect to provide, maintain, and improve TrendPilot; to authenticate you and secure your account; to display analytics, dashboards, and AI-generated insights; to respond to your requests and provide support; and to comply with our legal obligations.

Data retrieved from the third-party accounts you connect is used solely to provide the features of the service to you. We do not sell this data, use it for advertising, or use it to train artificial-intelligence models.

AI-Powered Features

Some features use third-party artificial-intelligence service providers to generate insights and summaries from your data. Where these features are used, only the data necessary to produce the requested insight is processed, and it is used only to return results to you — not to train third-party AI models.

How We Share Information

We do not sell your personal information. We share information only in the following limited circumstances: with trusted third-party service providers who help us operate the platform (such as hosting, database, and AI-processing providers), who are permitted to use the information only to provide services to us; when required to comply with the law, a legal process, or a lawful request from authorities; and in connection with a business transfer such as a merger or acquisition, subject to this Policy.

Data Storage and Security

We use industry-standard technical and organizational safeguards to protect your information, including encryption in transit and access controls. Your information may be stored and processed on servers operated by our service providers, which may be located outside of Canada. While no method of transmission or storage is completely secure, we work to protect your information and to limit access to it.

Data Retention

We retain your personal information for as long as your account is active or as needed to provide the service, and thereafter only as required to meet our legal, accounting, or reporting obligations. You may request deletion of your account and associated data at any time.

Your Choices and Rights

You can disconnect any connected third-party account at any time, which stops our ongoing access to that account's data. Under applicable Canadian privacy law, you also have the right to access the personal information we hold about you, to request correction of inaccurate information, and to request deletion of your information. To exercise any of these rights, contact us using the details below.

Children's Privacy

TrendPilot is a business tool and is not directed to children. We do not knowingly collect personal information from children.

Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will revise the "Last updated" date above and, where appropriate, provide additional notice. Your continued use of TrendPilot after any change indicates your acceptance of the updated Policy.

Contact Us

If you have any questions or requests regarding this Privacy Policy or your personal information, please contact us at:

Email: info@trendpilot.ca